Refund Policy
Our refund policy
Digital products are delivered instantly, so we handle refunds case by case — always fairly.
When you can get a refund
- The theme does not work as described on the product page, and
- our support team could not fix the problem, and
- you contact us within 14 days of purchase.
When refunds are not possible
- You changed your mind after downloading the files
- The problem is caused by third-party plugins, hosting or custom code
- You no longer need the theme or bought it by mistake after downloading
- More than 14 days have passed since purchase
How to request a refund
Email support@weblyra.com with your order number and a description of the problem. Approved refunds are returned to the original payment method within 5–10 business days. After a refund, your license ends and the theme must be removed from your website.