Support
Friendly help from real people
Every theme includes email support from our team. Here is what is covered and how to reach us.
Included in support
- Help installing the theme and importing the demo
- Answers about theme features and settings
- Fixing bugs in our theme
- Guidance on recommended plugins
Not included
- Custom design or development work
- Problems caused by third-party plugins
- Hosting, server or domain issues
- Writing your website content
How to get help fast
Send us these three things
01
Your order number
You find it in your confirmation email and in My Account → Orders.
02
What you expected
Tell us what you were trying to do and what happened instead.
03
A screenshot
A picture of the problem helps us find the answer much faster.
Email: support@weblyra.com · Reply time: within 1 business day